In case of errors during account registration, support must be provided directly by the Shopee team.
To request analysis:
✅ Fill out the official Shopee form.
✅ Wait for the responsible team to analyze it.
✅ The response will be sent to your registered email.
Important
Shopee informs a deadline of up to 4 days to analyze the request and respond by email.
Access the official form using the link below:
👉 https://help.shopee.com.br/portal/webform/634d7c07742f4cbd8a4c0caad35201ed
Still need help?
If you:
Do you have questions about how to fill out the Shopee form.
You received a response from Shopee and don't know how to proceed.
You need guidance after the platform's return.
Open the support chat right here on the platform.